Please note that although lockdown restrictions are slowly being lifted, many agencies, services and activities may continue to be closed due to government guidelines regarding coronavirus. 

Substantive Asylum Interviews have started again for those living near Home Office centres and are undertaken via video-conferencing.

Those wanting to make Further Submissions should not travel to Liverpool as they can now submit them via post or email.

Cardiff Services:

Oasis Cardiff
Oasis Cardiff is now open again Monday to Friday from 10am to 3pm. Social distancing and hygiene measures are in place and numbers are limited. Monday is Women Only in the main hall but seating is available outside for all clients.
Lunch is available 12:30-1:00 Monday to Friday to all clients for takeaway or to eat at Oasis (depending on numbers). Tanes and destitute clients continue to be provided meals 7 days a week. There are also toiletries available for anyone in need.
One to one support sessions are available from 10am to 3pm, Monday to Friday - go along to make an appointment. They are also working with the Red Cross for those who are destitute and can see them at the same time as one to one support.
See their social media for updates: @OasisCDF

Trinity Centre

Trinity has suspended some of it’s activities, however Space4U's sessions are slowly restarting! The Food Distribution, Clothes Bank and Help & Advice Desks have restarted. All are currently by appointment only, so please contact Space4U directly or Trinity Centre on 02921 321120 for more information.

WRC (Welsh Refugee Council) offices are closed: 

WRC are now on a telephone only system. The phone line will be available from 10am – 2pm. If you, or someone you are supporting, needs to speak to one of the team please call on:

Cardiff - 02920 489 800

Newport - 01633 266 420

The call will be triaged by one of the team and if they are able to help, you will be called back by a caseworker. If an interpreter is required they will do their best to have an interpreter available on the phone. Unfortunately this is not a freephone number, and they suggest people firstly seek help from Migrant Help, Jobcentre Plus or another organisation offering a freephone number. 

The Sanctuary at the Gap Centre, Newport

They are providing online support and landline/wifi from 1pm to 4pm Monday through to Friday.


Refugee Cardiff is a directory of services available to Refugees and Asylum Seekers in Cardiff. 

If you can't find what you are looking for or would like to add your organisation or event then please contact us at or use the contact form at the bottom of the page.

Thank you.



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