General Information & Support
Sanctuary
Sanctuary is a Welsh Government website which has been created to help refugees and asylum seekers to understand their rights. The website will also help you to learn about Wales and find out where to find help.
This website can be used in many different languages. Information on the website is divided into themes, such as housing or education. In each section, you will find information split by your stage in the asylum process. For example, whilst you are awaiting a decision or after you have been granted refugee status.
Cardiff Hubs
https://cardiffhubs.co.uk/hubs/
Tel: 029 2087 1071
Hours vary but most are open Monday to Saturday daytime with occasional later hours. Find your local hub on the website.
Cardiff has 21 community hubs around the city where you can access council services, financial advice and support with employment.
Most hubs also have a library service and activities for all the family such as Rhyme Time, Writing Groups, Book Clubs etc.
Citizens Advice Bureau
Tel: 084 4477 2020 (10:00am to 4:00pm)
At various sites across the city - see website for more information.
The CAB4Cardiff service provides advice and information on a range of issues including: housing rights, welfare rights and benefits, immigration, money and debt, consumer rights and employment rights.