General Information & Support


Sanctuary is a Welsh Government website which has been created to help refugees and asylum seekers to understand their rights. The website will also help you to learn about Wales and find out where to find help. 

This website can be used in many different languages. Information on the website is divided into themes, such as housing or education. In each section, you will find information split by your stage in the asylum process. For example, whilst you are awaiting a decision or after you have been granted refugee status.

Citizens Advice Bureau

Tel: 084 4477 2020 (10:am to 4:00pm)

At various sites across the city - see website for more information.

The CAB4Cardiff service provides advice and information on a range of issues including: housing rights, welfare rights and benefits, immigration, money and debt, consumer rights and employment rights.