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Refugee Information and Support

British Red Cross

FRES - Family Reunion Enquiries Service

Tel: 07834 496 781 or Email:

For advice on applying for Refugee Family Reunion.

Family Reunion Integration Service

Tel: 01633 720 000 and press Option 4 or Email: 

If you have refugee status, and have obtained a visa for your family to come to the UK, the British Red Cross may be able to support you with travel tickets and support you through and after the process.

International Family Tracing Service

Tel: 01633 720 000 and press Option 5 or Email:

Help with looking for your family members and help with locating or contacting them.

DASPS - Destitution

Tel: 01633 720 000 and press Option 1 or Email:

Destitution Support: Crisis Fund applications, BRC cash support, food provision referrals, Clothing provision referrals, emergency provisions.

Cardiff Health Inclusion Service

Tel: 01633 720 000 and press Option 2 or Email:

Support with registering with or accessing a GP, dentist or other health services.

VOICES Network

Tel: 01633 720 000 or Email:

VOICES is a network of refugees and people seeking asylum who want to use their lived experience to help change minds, change policy and change practice. The British Red Cross facilitates, empowers and supports VOICES Ambassadors to speak from their personal lived experience.

Move On Project at WRC

Welsh Refugee Council, 120-122, Broadway, Adamsdown, Cardiff. CF24 1NJ

Tel: 0808 196 7273 or 029 2048 9800

Open Monday to Friday from 9:30am to 12:30pm and from 2:00pm to 5:00pm - please call for an appointment.


The Move On Project provides specialist support, advice and guidance to individuals who have been granted refugee status or other forms of leave to remain within the asylum system. Support includes applying for benefits, looking for housing, and referrals to training programmes to assist refugees into employment.

Oasis: Refugee Integration Project

69B Splott Road, Splott, Cardiff. CF24 2BW

Tel: 029 2046 0424


Monday to Thursday from 9:30am to 4:00pm

Friday from 9:30am to 3:00pm

Oasis has specialist Integration Officers who provide support, advice and guidance to those who have recently received their Refugee status and other forms of Leave to Remain.  Drop in or call to see a Triage Worker or to make an appointment.

WARD (Wales Asylum Seeker & Refugee Doctor & Dentist’s Group) - DPIA

Hastings House, Fitzalan Pl, Cardiff. CF24 0BL

Tel: 029 2078 9733

Contact : Sarah Allen, WARD Project Manager - - 07496 840 479


The goal of WARD is to assist doctors and dentists across Wales to register with the General Medical Council (GMC) and achieve a career within the NHS. Some of the things the project does includes: 

-          Run weekly IELTS/OET language classes from their Cardiff office

-          Cover the costs of PLAB1, PLAB2 and IELTS/OET examinations

-          Provide support for PLAB1 and PLAB2 medical examinations

-          Provide access to study materials and textbooks, medical mannequins and instruments for practice.

-          Facilitate entry to the BMA Refugee Doctor Initiative

-          Allocation of and induction to Supernumerary posts

-          Assistance with GMC registration

 WARD has been running since 2002, and to date 207 doctors and dentists have benefitted from the project. 

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